Why does my battery level show 0% with new batteries?


How do I update my battery level on my lock? 


Follow these steps to update the battery level of your lock. We recommend that non-rechargeable batteries are used for the most accurate reading. 

1. Go to the lock page and tap on "Settings"

sifely app setting

2. Select "Basics"
Select Basics

3. Tap on "Battery" and then "Update".